Frequently Asked Questions

FAQs for Privacy, Shipping, Billing & More.

About Our Brand

"What Are Your Shop's Specialties?"

Risque Fetish Toys specializes in sissification, cuckold fantasies, and femdom pegging.

Our collections are designed to help you find the best sex toys for your fetish at affordable prices. We have realistic dildos, elegant lingerie, chastity cages, powerful vibrators, and much more. With products that go together seamlessly, it's an ideal shop for anyone submissive.

Discreet Deliveries

"What's on the Packaging? Is It Discreet?"

Products are shipped in plain boxes or envelopes with a nondescript return address. (e.g. "Shipping Dept.") Furthermore, there's absolutely no indication of adult items on the envelope/box packaging.

Deliveries typically show up in mailboxes because we use the U.S. Postal Service. But they sometimes transfer it to FedEx (or another carrier) to provide you with the fastest shipping options available.

Discreet Billing

"What Does Your Shop Display as on Billing Statements?"

It's important that our customers maintain a certain level of discreteness. So we take steps to extend this privacy to the billing of our orders.

Charges appear as, "CNV, Inc." on statements. You may not recognize this name after checkout as it does not match the name of our site, so please make a note of it.

Track Your Order

"How Do I Track My Delivery Once Making a Purchase?"

After completing checkout, you'll receive an email receipt. When your order has been shipped, we also notify customers and provide tracking info. At any time, you may visit our Order Tracking Tool to see the status of your purchase.

On this page you're able to:

  • Track every step of the shipping and handling.
  • Cancel an order online if it hasn't begun processing.
  • Make changes after checking out, up until your items ship.
  • Submit refund and return requests to our customer service online.
  • Interact with a support tool that will answer many more questions.

Orders will begin processing on the same day unless business hours have already passed. However, it can take up to 48 hours after they're shipped to track online. If it has been more than 48 hours, please contact our Customer Service.

United States Shipping (2 to 4 Days)

"How Long Does Delivery Take in the United States?"

Since we use Priority Mail, United States shipments are fast. After usually one business day of processing, deliveries will generally arrive in 2 to 4 days.

U.S. shipping also includes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, and Military Locations. However, the delivery may take longer due to travel distance or other shipping regulations.

International Shipments (5 to 21 Days)

"Do You Deliver to Canada, Europe, and Other Countries?"

International shipping is available for Canada, Europe, and many more locations. Depending on the country, delivery time estimates will range from 5 to 21 days.

When entering an address at checkout, you're able to see shipment information. For all orders shipping outside of the United States, charges apply to the transportation of the freight only. This does NOT cover or include charges for foreign customs taxes, duties and/or brokerage fees. The customer will be responsible for paying any fees directly to the broker or freight carrier.

Email & Phone Numbers

"What Do You Need My Email or Phone Number For?"

When you give us your email or phone number, it's ONLY used for order tracking and handling updates. Additionally, we will NEVER sell these to any third parties. For more information, please see our Data Protection Policy.

You may also opt-in at checkout for special offers, exclusive sales, and newsletters. This is the only case where we will ever send you any promotional material.

Refunds & Returns

"Can I Return Or Exchange My Items?"

We stand behind everything we sell. If you're not satisfied with a purchase, you can return any item for any reason during the first 30 days of ownership.

Our customer service representatives will work with you to find the best solution for your situation by: replacing the original item or providing a refund. Refunds are provided as a store credit or credit card refund less 20% processing fee.

To use our guarantee program, please contact Customer Service.

Damaged & Defective Items

"What If a Product I Received Was Broken?"

We work hard to ensure items arrive in perfective condition but also understand that sometimes this isn’t always the case. Please inspect your shipment upon delivery. If the item you received is not working, please get in touch with Customer Support to report the issue and request assistance.